Accessibility

Access to Legal Services Throughout Western Australia

• Video conferencing
• Telephone appointments and consultations
• In person meetings: We come to you! We can meet with you in the comfort of your own home, at a mutually convenient confidential location or at one of our fully accessible offices located across Western Australia
• Evening and weekend appointments
• We work closely with interpretation and translation services

Our Accessible Legal Services:

• Telephone Consultations: We recognise the convenience and efficiency of telephone consultations. Whether you are located in a remote area or prefer the convenience of discussing your legal matters over the phone, our experienced lawyers are available to provide comprehensive advice and guidance.

• Video Conferencing: We utilise video conferencing technology to bring our legal services directly to you, no matter where you are. Through virtual consultations, we can discuss your matter, review documents, and provide personalised legal advice, all from the comfort and convenience of your own location.

• In-Person Meetings: We understand the importance of face-to-face interactions, particularly for complex legal matters. If you prefer to meet in person, we have various locations where you can schedule an appointment to discuss your matter face to face.

• Appointments Outside of Business Hours: At Couldwell Legal our aim is to ensure accessibility to legal advice and services. We understand that it can often be difficult to meet with a lawyer during standard business hours which is why we are pleased to offer our clients appointments outside of business hours to ensure that you are able to access the legal advice and services.

Benefits of Our Accessible Approach:

• Convenience: Our accessibility options allow you to engage with us conveniently, saving you time and travel. You can access our legal services from the comfort of your home or office, regardless of your location.

• Flexibility: We recognise that everyone has unique circumstances and preferences. By offering a variety of consultation methods, we provide flexibility to accommodate your needs and ensure that our legal services are accessible to you in the most convenient manner.

• Efficient Communication: Our accessible communication channels enable us to effectively communicate with you, promptly address your questions and concerns, and keep you informed about the progress of your case, regardless of distance.

• Saving Your Time and Money: With the option of telephone consultations and video conferencing, you can save on the costs associated with travelling to an office.

Home Visits for Added Convenience and Comfort

We recognise that certain circumstances or mobility challenges may make it difficult for some clients to visit us. To ensure your comfort and convenience, we are pleased to offer home visits as part of our legal services.

Benefits of Home Visits:

• Comfort and Convenience: We believe that accessing legal services should be as comfortable and convenient as possible. By offering home visits, we eliminate the need for you to travel to our offices, allowing you to receive legal advice and support in the familiar and comfortable surroundings of your own home.
• Accessibility: Home visits ensure that our legal services are accessible to clients who may have mobility limitations or face challenges if travelling to our offices. We are committed to breaking down barriers and ensuring that everyone has equal access to the legal advice and services.
• Confidentiality and Privacy: We understand the importance of confidentiality in legal matters. By conducting home visits, we provide an additional layer of privacy, allowing you to discuss sensitive details and concerns in a secure and confidential environment.

Comprehensive Legal Representation for Visually Impaired Clients

At Couldwell Legal, we are dedicated to providing inclusive and accessible legal services to clients of all abilities. We understand the unique challenges faced by visually impaired individuals and are committed to ensuring that they have equal access to legal representation.

Our Commitment to Visually Impaired Clients:

• Accommodating Communication: We understand the importance of effective communication for our clients. We are trained to adapt our communication methods to accommodate individuals with visual impairments. We can provide information and updates in alternative formats such as audio recordings, Braille, or electronic documents compatible with screen readers.
• Document Accessibility: We prioritise making our legal documents accessible to visually impaired clients. Our team can provide documents in accessible formats, ensuring compatibility with screen readers and Braille displays. We are dedicated to ensuring that you can independently review and understand all legal documents relevant to your case.
• Technology Assistance: We embrace technology to enhance accessibility for visually impaired clients. We can facilitate video conferences using screen-sharing platforms that are compatible with screen reader software. This enables us to visually present information, documents, and visual aids, while ensuring compatibility with screen readers for comprehensive understanding.

How to Access Our Services:

If you are visually impaired and require specific accommodations or assistance, please inform us when scheduling your appointment. We Will make every effort to ensure that our services are accessible to you, tailored to your needs, and delivered in a manner that promotes effective communication and understanding.